2019 Trip Advisor Certificate of Excellence

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2019 Trip Advisor Certificate of Excellence

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2019 Trip Advisor Certificate of Excellence!

The Certificate of Excellence honours accommodations, restaurants, attractions and holiday rentals that deliver consistently great service.

Fisherman's Beach Holiday Park today announced that it has received a TripAdvisor® Certificate of Excellence. Now in its ninth year, the achievement celebrates businesses that are consistently excellent – having earned great traveller reviews on TripAdvisor over the past year. Certificate of Excellence recipients include restaurants, accommodations and attractions located all over the world that have continually delivered a quality customer experience.

“TripAdvisor is excited to announce the recipients of the 2019 Certificate of Excellence, which for nearly a decade has celebrated businesses that have consistently received positive ratings from travellers and diners on the world’s largest travel platform,” said Neela Pal, Vice President of Brand, TripAdvisor. “This recognition allows us to publicly recognise businesses that are actively taking into account customer feedback to help travellers confidently experience the most highly reviewed places to eat, stay and explore.”

The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travellers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.

Fisherman's Beach Holiday Park is a hidden gem, located right on the beach in the picturesque village of Emu Park. Only a short stroll from cafes, IGA supermarket, heated public pool, playground and more, we offer all your caravan, camping and accommodation needs on the doorstep of the Keppel Bay Islands and Capricorn Coast. Make us your top choice when visiting Yeppoon, Rockhampton or on your way to Great Keppel Island. A great family park that is really BIG on customer service.

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STAGE 2 - COVID-SAFE AND OPEN FOR BUSINESS!

As of midday 1 June 2020 Queensland has entered Stage 2 of the COVID-19 Recovery Roadmap and we are OPEN FOR BUSINESS for Queensland residents and full-time travellers!

We are fully compliant with the COVID-SAFE program and have additional safety and cleaning measures in place to make your stay safe, comfortable and enjoyable.

We understand that we still live in a time of relative uncertainty and, with that in mind, we have decided to introduce a “Book with Confidence Guarantee”.

What is the Book with Confidence Guarantee?

The Book with Confidence Guarantee is applicable if you are no longer able to travel due to COVID-19 related developments. For example: you become sick with COVID-19 or someone immediately connected to you does and you are forced into self-isolation, or the Alert Level changes meaning travel becomes impossible, or there is a Government mandate for you not to travel in your local area/region or the area you intend to travel to. In these and other similar cases there will be no charges levied to make changes to your booking dates. We will provide a 12-month credit or full refund (in exceptional circumstances, determined on a case by case basis).

Please be aware that where your request to amend a booking is not linked to COVID-19 developments, normal T&C’s will apply.

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Border Restrictions

At this stage the Queensland border remains closed to interstate travellers but, according to the Queensland COVID-19 Recovery Roadmap, the planned reopening is 10 July 2020. We look forward to welcoming all our regular winter travellers after that date.

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If you are ready to stay, you can BOOK ONLINE.

Our office is operating on restricted opening hours (9am to 12pm and 2pm to 5pm). If you can’t get hold of us during these hours, leave a message and we will get back to you ASAP or jump on our website.

Stay safe and we hope to see you soon at Fisherman’s Beach Holiday Park.